Help & Support
We have lots of tax related queries come through each day, as well as other requests. Here are some quick links and information on how to get in touch with us.
Quick Links
- Forgotten password - Use your email or mobile number to reset it.
- Contact us online - Fill out this online form to get in touch.
- Live chat - You can chat with us during our office hours.
- Our Fees - All of our fees in one place.
- Photo ID requirements - Information on what we need to get your account authorised.
- Tax Questions - The frequently asked questions we get.
- IR3 Information - Answers to questions about filing tax returns.
- Complaints Procedure - Information and advice on how to register a complaint.
- Donations - Everything you need to know about claiming on your donations.
- Terms and Conditions - All the boring legal stuff is available here.
- Privacy Policy - How we handle all your data and communications.
Our Details
Contact
Toll Free: 0800 03 04 05
International: +64 3 982 9504
Email: team@woohoo.co.nz
Office Address
1 Durham Street
Sydenham
Christchurch
Postal Address
PO Box 28125
Beckenham
Christchurch 8242
Office Hours
Mon - Fri: 8.00am - 5.30pm
