Help & Support
We have lots of tax related queries come through each day, as well as other requests. Here are some quick links and information on how to get in touch with us.
- Forgotten password - Use your email or mobile number to reset it.
- Contact us online - Fill out this online form to get in touch.
- Live chat - You can chat with us during our office hours.
- Our Fees - All of our fees in one place.
- Photo ID requirements - Information on what we need to get your account authorised.
- Tax Questions - The frequently asked questions we get.
- IR3 Information - Answers to questions about filing tax returns.
- Complaints Procedure - Information and advice on how to register a complaint.
- Donations - Everything you need to know about claiming on your donations.
- Terms and Conditions - All the boring legal stuff is available here.
Toll Free: 0800 03 04 05
International: +64 3 982 9504
1 Durham Street
PO Box 28125
Mon - Thur: 8.00am - 8.00pm
Friday: 8.00am - 5.30pm
Saturday: 9.00am - 2.00pm