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Consumer NZ Advisory Service
As NZ Tax Refunds are a Consumer Trusted business, any customer of NZ Tax Refunds may get advice from the Consumer NZ Advisory Service in relation to a complaint. The contact number is 0800 266 786. Please mention that you are seeking advice from the Consumer NZ Advisory Service in relation to NZ Tax Refunds.
Consumer NZ Disputes Resolution
NZ Tax Refunds use Consumer NZ as their disputes resolution service. The contact number is 0800 266 786. Please mention that you have been referred to the Consumer NZ Dispute Resolution Service by NZ Tax Refunds in relation to a dispute.
Customer Service
0800 03 04 05 (+64 3 982 9504)
Email Address
Office Hours
Monday - Friday, 8am - 5.30pm
Saturday, 9am -2pm
Support Hours
Monday - Friday, 8am - 5.30pm
Saturday, 9am -2pm
Postal Address
PO Box 28125, Beckenham,
Christchurch 8242
